Complaints policy
Email info@hottubremovalgreenleaf.com with your name, preferred reply address, the property city, and a clear account of the issue. Include dates, the agreed scope, and relevant photos or messages.
What happens next
The complaint should be acknowledged by the responsible operator, reviewed against the written scope and records, and answered with the available next step. Ask by email how and when the responsible operator will respond.
Start with the tub and the route out.
Share the tub type, measurements, photos, and access details. The scope should be clear before a date is set.